AGOUN, charafe. The impact of service quality on customer satisfaction The case study of urban transport services in Mila city. Milev Journal of Research and Studies, [S. l.], v. 2, n. 1, p. 87–112, 2016. DOI: 10.58205/mjrs.v2i1.1172. Disponível em: https://jiamcs.centre-univ-mila.dz/index.php/mjrs/article/view/1172. Acesso em: 1 sep. 2024.