ABDELATIF, Oulad haimouda; TOUAITI, Mustapha; CHENINI, Abderrahim. Measuring the Impact of TQM Pillars in Improving Banking Performance Using Quality Function Deployment; Afield Study of –CPA, BNA, BBA. Milev Journal of Research and Studies, [S. l.], v. 7, n. 1, p. 240–255, 2021. DOI: 10.58205/mjrs.v7i1.648. Disponível em: https://jiamcs.centre-univ-mila.dz/index.php/mjrs/article/view/648. Acesso em: 23 nov. 2024.