Abdelatif O haimouda, Touaiti M, CHenini A. Measuring the Impact of TQM Pillars in Improving Banking Performance Using Quality Function Deployment; Afield Study of –CPA, BNA, BBA. mjrs [Internet]. 2021 Jun. 30 [cited 2024 Sep. 1];7(1):240-55. Available from: https://jiamcs.centre-univ-mila.dz/index.php/mjrs/article/view/648