Intangible resources and competitive advantage – Case study: Telecommunication operators in Algeria –
Main Article Content
Abstract
We aim through this study mainly to measure the relationship between the intangible resources and competitive advantage through its components. We have followed an Extrapolation and Experimental approach. Where we put a model that shows the relationship between the variables studied (intangible resources and competitive advantage). relying on survey method through collecting and analyzing the data by using a set of statistical indicators like Cronbach's Alpha, One-Sample Kolmogorov-Smirnov Test, descriptive statistics (Mean, Std. Deviation, Std. Error Mean) and Pearson Correlation coefficient to validate the hypotheses, after we had written a background literature depending on a couple of main theoretical references. With the help of the statistical software SPSS V20 for output the results. This study has conducted on a sample of 30 agencies of the telecommunication operators in Algeria .Where the main results of this study show the existence of the correlation ( strong- positive) between the intangible resources and the competitive advantage dimensions .
Article Details
References
Francesco Perrini, Clodia Vurro ,Corporate Sustainability, Intangible Assets Accumulation and Competitive Advantage, SYMPHONYA Emerging Issues in Management, n. 2, 2010.
Fouad Ichrakie, Intangible Resources And Organisational Success a Resource-Based Study, The International Journal Of Management, Vol 2 Issue 3 ( July, 2013)
Fouad Ichrakie, Intangible Resources And Organisational Success a Resource-Based Study, The International Journal Of Management, Vol 2 Issue 3 ( July, 2013)
Rose et al, 2010 Raduan Che Rose et al, The Relationship between Organizational Resources and Systems: An Empirical Research, Asian Social Science, Vol. 7, No. 5; May 2011, www.ccsenet.org/ass.
Qin yang , crystal x. jiang and Sali li, intangible resources, agglomeration effect of FDI intensity , and firm performance : evidence from Chinese semiconductor firms, working paper n°56/2010,globadvantage : center of research in international business and strategy
Belén Villalonga, Intangible resources, Tobin’s q, and sustainability of performance differences, Journal of Economic Behavior & Organization Vol. 54 (2004) 205–230.
Esteban Fernandez, Jose´ M. Montes and Camilo J. Vazquez, Typology and strategic analysis of intangible resources A resource-based approach, Technovation 20 (2000) 81–92.
Andrew Atkeson and Patrick J. Kehoe, Modeling and Measuring Organization Capital, Journal of Political Economy, 2005, vol. 113, no. 5] © 2005 by The University of Chicago. All rights reserved. 0022-3808/2005/11305-0004$10.00
Tsutomu Miyagawa and YoungGak Kim, Measuring Organization Capital in Japan -An Empirical Assessment Using Firm-Level Data-, Japan Center for Economic Research, JCER DISCUSSION PAPER No.112, March 2008.
Sandra E. Black and Lisa M. Lynch, Measuring Organizational Capital in the New Economy, IZA Discussion Paper No. 1524 March 2005.
Fiala Roman, Borůvková Jana, The Valuation of Organizational Capital, Journal of Competitiveness, Vol. 4, Issue 4, pp. 123-132, December 2012 ISSN 1804-171X (Print), ISSN 1804-1728 (On-line), DOI: 10.7441/joc.2012.04.09
Oliver Ludewig/Dieter Sadowski, Measuring Organizational Capital, SBR 61 October 2009 393-412.
José Emilio Navas Lópeza, Elsa Alama Salazarb, Gregorio Martín de Castroc and Pedro López Sáezd, Organizational capital as competitive advantage of the firm academic track (k).
Jacob Mincer, Economic Development, Growth of Human Capital, and the Dynamics of the Wage Structure, 1994-95 Discussion Paper Series No. 744, September 1995.
Esteban Fernandez, Jose´ M. Montes and Camilo J. Vazquez, Typology and strategic analysis of intangible resources A resource-based approach, Technovation 20 (2000) 81–92.
Halawi L, Aronson J and McCarthy R (2005) “Resource-Based View of Knowledge Management for Competitive Advantage” The Electronic Journal of Knowledge Management Volume 3 Issue 2, pp 75-86, available online at www.ejkm.com
Simon-Oke O. Olayemi, Human Capital Investment and Industrial Productivity in Nigeria, International Journal of Humanities and Social Science Vol. 2 No. 16 [Special Issue – August 2012], The Special Issue on Commerce and Social Science © Centre for Promoting Ideas, USA
JFBE 131 مجلة إقتصاديات المال والأعمال
Ilyes Boudiaf, Intangible resources and competitive advantage
-
Kin Gan and Zakiah Saleh, Intellectual Capital and Corporate Performance of Technology-Intensive Companies: Malaysia Evidence, Asian Journal of Business and Accounting, 1(1), 2008, 113-130 ISSN 1985-4064.
W.R. King (ed.), Knowledge Management and Organizational Learning, 3, Annals of Information Systems 4, DOI 10.1007/978-1-4419-0011-1_1, © Springer Science+Business Media, LLC 2009
Walid Qassim Qwaider, Integrated of Knowledge Management and E- Learning System, International Journal of Hybrid Information Technology Vol. 4 No. 4, October, 2011
John Robert Turner, Tekeisha Zimmerman, Jeff Allen, (2012),"Teams as a Process for Knowledge Management", Journal of Knowledge Management, Vol. 16 Iss: 6 (Date online 19/9/2012)
Rasula, J., Vuksic, V.B. & Stemberger, M.I. (2012). The impact of knowledge management on organizational performance. Economic and Business Review, 14(2), 147-168.
Esteban Fernandez, Jose´ M. Montes and Camilo J. Vazquez, Typology and strategic analysis of intangible resources A resource-based approach, Technovation 20 (2000) 81–92.
Richard Florida and Martin Kenny venture capital and high technology , Joumal of Business Venturing 3 , 301-319 0883-9026/88/$3,50 @ 1988 Elsevier Science Publishing Co , Inc., 655 Avenue of the Americas, New York, NY 10010.
WIPO Economics & Statistics Series, World Intellectual Property Report Brands – Reputation and Image in the Global Marketplace 2013.
Francesco Perrini, Clodia Vurro ,Corporate Sustainability, Intangible Assets Accumulation and Competitive Advantage, SYMPHONYA Emerging Issues in Management, n. 2, 2010.
Rajan Varadarajan, Mark P. DeFanti and Paul S. Busch, Brand Portfolio, Corporate Image, and Reputation: Managing Brand Deletions, Journal of the Academy of Marketing Science 2006; 34; 195 DOI: 10.1177/0092070305284988 Copyright © 2006 by Academy of Marketing Science.
Esteban Fernandez, Jose´ M. Montes and Camilo J. Vazquez, Typology and strategic analysis of intangible resources A resource-based approach, Technovation 20 (2000) 81–92.
Oliver et al is relationship marketing for everyone? European Journal of Marketing, Vol. 34 No. 9/10, 2000, pp. 1111-1127. # MCB University Press, 0309-0566.
Mohammad Taleghani et al , The Role of Relationship Marketing in Customer Orientation Process in the Banking Industry with focus on Loyalty (Case Study: Banking Industry of Iran) , International Journal of Business and Social Science , Vol. 2 No. 19 [Special Issue - October 2011]& Christian Grönroos , From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing , Management Decision, Vol. 32 No. 2, 1994, pp. 4-20 © MCB University Press Limited, 0025-1747
Mohammad Taleghani et al , The Role of Relationship Marketing in Customer Orientation Process in the Banking Industry with focus on Loyalty (Case Study: Banking Industry of Iran) , International Journal of Business and Social Science , Vol. 2 No. 19 [Special Issue - October 2011]
Nelson Oly Ndubisi Relationship marketing and customer loyalty, Marketing Intelligence & Planning , Vol. 25 No. 1, 2007 pp. 98-106 © Emerald Group Publishing Limited 0263-4503, DOI 10.1108/02634500710722425
Mustafa karadeniz, the relationship marketing approach and strategies in retailing management to constitute customer and brand loyalty, Journal of Naval Science and Engineering ,2010, Vol. 6 , No.1, Turkish Naval Academy.
JFBE مجلة إقتصاديات المال والأعمال
Ilyes Boudiaf, Intangible resources and competitive advantage
,
Mohammad Almotairi, a framework for successful CRM implementation, European and Mediterranean conference on information systems, 2009.
Nelson Oly Ndubisi Relationship marketing and customer loyalty, Marketing Intelligence & Planning , Vol. 25 No. 1, 2007 pp. 98-106 © Emerald Group Publishing Limited 0263-4503, DOI 10.1108/02634500710722425
Afshin Rahnama et al , Evaluation of Relationship Marketing Dimension Effect on Degree of Customer's Loyalty of Insurance Industry in Iran , Journal of Basic and Applied Scientific Research, ISSN 2090-4304, J. Basic. Appl. Sci. Res., 2(2)1842-1848, 2012 © 2012, Text Road Publication.
Minyu Wu, Towards a Stakeholder Perspective on Competitive Advantage, International Journal of Business and Management; Vol. 8, No. 4; 2013, Published by Canadian Center of Science and Education.
Dave Nash, Doug Armstrong, and Michael Robertson, Customer Experience 2.0: How Data, Technology, and Advanced Analytics are taking an Integrated, Seamless Customer Experience to the Next Frontier, Journal of integrated marketing communications, 2013, 37.
Bulankulama, Khatibi & Herath, Utilization of social media in an organization and competitive advantages development of a conceptual framework, International Journal of Economics, Commerce and Management, United Kingdom Vol. II, Issue 3, 2014
Diana Bratiæ, Achieving a Competitive Advantage by SCM, IBIMA Business Review, Vol. 2011 (2011), Article ID 957583, 13 pages DOI: 10.5171/2011.957583.
Miguel, P. L. S., Ledur Brito, L. A. L.: Supply Chain Management measurement and its influence on Operational Performance, Journal of Operations and Supply Chain Management 4 (2), pp 56 – 70.
David J. Ketchen, Jr, William Rebarick , G. Tomas M. Hult and David Meyer , Best value supply chains: A key competitive weapon for the 21st century, science direct, Kelley school of business, Indiana university, Business Horizons (2008) 51, 235–243.
Peter T. Ward Deborah J. Bickford G. Keong Leong, Configurations of Manufacturing Strategy, Business Strategy, Environment and Structure, Journal of Management 1996. Vol. 22, No. 4, 597-626
Basheer Abbas Al-alak, Saeed (M.Z) A. Tarabieh, Gaining competitive advantage and organizational performance through customer orientation, innovation differentiation and market differentiation, International Journal of Economics and Management Sciences Vol. 1, No. 5, 2011, pp. 80-91.
Cherroun Reguia, Assistant professor, Product innovation and the competitive advantage , European Scientific Journal June 2014 /SPECIAL/ edition vol.1 ISSN: 1857 – 7881 (Print) e - ISSN 1857- 7431.
Ahmad Al-Rfou and Khalaf Trawneh, To What Extent Can a Company Achieve a Competitive Advantage Through Job Development?, J Soc Sci, 23(3): 189-196 (2010)
Diana Bratiæ, Achieving a Competitive Advantage by SCM, IBIMA Business Review, Vol. 2011 (2011), Article ID 957583, 13 pages DOI: 10.5171/2011.957583.
Shah Moahmmad Tanvir Monsur and Takahashi Yoshi, Improvement of firm performance by achieving competitive advantage through vertical integration in the apparel industry of Bangladesh , Asian Economic and Financial Review 2(6):687-712.
S.W.G.K. Bulankulama, Ali Khatibi, A Theoretical Approach to the Competitive Advantage Moderating Effects of Strategies; Innovation and IT, International Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Impact Factor (2012): 3.358.
JFBE 133 مجلة إقتصاديات المال والأعمال
Ilyes Boudiaf, Intangible resources and competitive advantage
-
Shah Moahmmad Tanvir Monsur and Takahashi Yoshi, Improvement of firm performance by achieving competitive advantage through vertical integration in the apparel industry of Bangladesh , Asian Economic and Financial Review 2(6):687-712.
Mojtaba Dehghanpour Vahid, Fahimeh Sadat Mirzajani, Shahram Izadi, Mohammad Bagher Honarmandyar and Ali Asghar Negahdary, Evaluation of the relationship between competitive advantage and export performance (Case study: Iranian firms exporting biotech products), European Journal of Experimental Biology, 2013, 3(1):364-370
S.W.G.K. Bulankulama, Ali Khatibi, A Theoretical Approach to the Competitive Advantage Moderating Effects of Strategies; Innovation and IT, International Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Impact Factor (2012): 3.358.
Shah Moahmmad Tanvir Monsur and Takahashi Yoshi, Improvement of firm performance by achieving competitive advantage through vertical integration in the apparel industry of Bangladesh , Asian Economic and Financial Review 2(6):687-712.
Diana Bratiæ, Achieving a Competitive Advantage by SCM, IBIMA Business Review, Vol. 2011 (2011), Article ID 957583, 13 pages DOI: 10.5171/2011.957583.
S.W.G.K. Bulankulama, Ali Khatibi, A Theoretical Approach to the Competitive Advantage Moderating Effects of Strategies; Innovation and IT, International Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Impact Factor (2012): 3.358.
Diana Bratiæ, Achieving a Competitive Advantage by SCM, IBIMA Business Review, Vol. 2011 (2011), Article ID 957583, 13 pages DOI: 10.5171/2011.957583.
Shah Moahmmad Tanvir Monsur and Takahashi Yoshi, Improvement of firm performance by achieving competitive advantage through vertical integration in the apparel industry of Bangladesh , Asian Economic and Financial Review 2(6):687-712.
S.W.G.K. Bulankulama, Ali Khatibi, A Theoretical Approach to the Competitive Advantage Moderating Effects of Strategies; Innovation and IT, International Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Impact Factor (2012): 3.358.
Shah Moahmmad Tanvir Monsur and Takahashi Yoshi, Improvement of firm performance by achieving competitive advantage through vertical integration in the apparel industry of Bangladesh , Asian Economic and Financial Review 2(6):687-712.
Mojtaba Dehghanpour Vahid, Fahimeh Sadat Mirzajani, Shahram Izadi, Mohammad Bagher Honarmandyar and Ali Asghar Negahdary, Evaluation of the relationship between competitive advantage and export performance (Case study: Iranian firms exporting biotech products), European Journal of Experimental Biology, 2013, 3(1):364-370
Diana Bratiæ, Achieving a Competitive Advantage by SCM, IBIMA Business Review, Vol. 2011 (2011), Article ID 957583, 13 pages DOI: 10.5171/2011.957583.